Naturepedic warrants this item for one (1) year from the date of purchase against defects in workmanship and materials, when used normally for its intended purpose. Their bedding warranty covers sheet sets, duvet sets and inserts, blankets, protector pads, pillow protectors, pillows, breathable covers and swaddle sets.
If an item is found to be covered after inspection, Naturepedic replaces it, and reserves the right to substitute a material or product of equal or higher quality. A replacement does not restart or extend the one-year period.
Not covered: minor imperfections and slight cosmetic flaws, normal wear and tear from intended use, and damage from abusive handling, misuse or neglect. Pillows must be used with a protector and never washed or exposed to water, or the warranty is void. Shipping costs on a returned item are not covered.
The warranty is non-transferable and covers the original purchaser who bought from Naturepedic or an authorized dealer. Mattress on Demand is an authorized Naturepedic dealer — keep your receipt and bring a claim to us, or call Naturepedic on 1-800-917-3342.