Help and Frequently Asked Questions

Zoned Lumbar Support or Tri-Zone Support in mattresses refers to a design that features different zones of firmness to cater to various parts of the body. This design is particularly focused on providing optimal support for the lumbar region, which is crucial for spinal alignment and overall sleep comfort.

In a three-zoned support system, the middle third of the mattress, where the lumbar region lies, typically uses a thicker gauge wire or firmer material. This provides enhanced support for the heavier part of the body and prevents sagging. The head and foot sections of the mattress, where the shoulders and legs rest, are constructed with thinner gauge wire or softer material to offer appropriate comfort and relief.

The concept behind zoned support is that different parts of the body have different support needs. The hips and shoulders, being major weight-bearing areas, often require more cushioning. This is especially important for side sleepers, where the shoulders and hips are directly in contact with the mattress. For back and stomach sleepers, firmer support in the lumbar area ensures the spine remains aligned. Additionally, the overall posture during sleep is improved, as each part of the body gets the support it needs based on its weight and pressure.

Zoned Lumbar Support, also known as Tri-Zone Support, in mattresses involves a design where different zones within the mattress have varying levels of firmness to provide tailored support to specific body areas. This concept ensures that different parts of the body, such as the hips, shoulders, and lumbar region, receive the appropriate level of support they need.

360-degree edge support in a mattress refers to the reinforcement around the entire perimeter of the bed. This support is vital for several reasons:

1. Preventing Sagging: It helps prevent sagging at the edges, maintaining the mattress's shape and structure over time.
2. Increased Usable Surface Area: With strong edge support, the entire surface of the mattress becomes usable for sleeping and other activities, such as sitting. This is particularly beneficial for couples, as it allows them to use the full mattress without the fear of rolling off.
3. Ease of Mobility: For individuals with mobility issues or those who experience back or joint pain, a firm edge support makes getting in and out of bed easier. It provides a stable base to sit on and assists in transitioning from sitting to standing.

The construction of 360-degree edge support can vary. In some mattresses, this involves using firmer foam or high-density foam wrapped around the core mattress, providing extra support. In others, particularly in hybrid mattresses, the edge support is achieved with coils placed close to the sides.

Both Individual Pocketed Coil and Hybrid mattresses typically use individual pocketed coils for their support system. However, there are key differences. A Hybrid mattress often features premium specialty foams, such as Gel Memory Foam, on the top layer. Its cover is usually a 'floating' design, smooth and unquilted, similar to foam mattresses like Tempur-Pedic. This design allows you to lie directly on the specialty foam, providing a unique feel.
​
In contrast, Individual Pocketed Coil mattresses typically have a traditional quilted top. This quilted layer incorporates foam, offering a different type of comfort compared to the smoother, more direct feel of a Hybrid mattress. While Individual Pocketed Coil mattresses may also include specialty foams like those in Hybrid mattresses, the primary distinction lies in the mattress's initial feel and appearance.
​
The Hybrid mattress concept was developed to offer the feel of an all-foam mattress, like Tempur-Pedic, combined with the support of individual pocketed coils found in traditional mattresses. Hence, the term "Hybrid" reflects the fusion of these two design principles, aiming to provide both comfort and support.

We accept the following payment types:

Cash

Check

Credit Cards

• Visa
• MasterCard
• Discover
• American Express(AMEX)
• Debit Card

Financing

• Snap Finance
• Synchrony
• Affirm

Orders placed before 11:59pm CST will be processed the following day and delivery expectations for nationwide shipping is between 5-7 business days.

Local orders near one of our stores will have much faster processing times but delivery times will vary depending on items ordered. Please place your order and reach out to our team for an accurate estimation of your delivery.

We do our best to ensure fast turnaround time for all of our orders, but on a rare occasion, we may have a delivery that can arrive outside of the estimated delivery timeframe.

We will call you within 2 hours of the order being placed to setup a delivery time and date. When the delivery has been loaded we will call you and send you a text message to let you know the ETA.

Please note

We only call customers to schedule their delivery during our normal business hours.

We are committed to get you your new items to your home no matter where you live, but in certain instances we can not ship items to your address. Such as furniture items are only available for pick up or local delivery due to freight costs. Almost all mattresses are available for delivery via Fedex or one of our delivery partners across the nation. If for some reason you can not checkout with a mattress, please chat with us and we can figure out why!